FAQs & Policies

How do I renew my membership?
You can renew your membership at the School of Kinesiology Outreach Office in person or by phone: 604-822-0207. Every year members are required to update paperwork- including member agreement, waiver and a doctor's note if there has been a change in your health. If health status has changed, please book an intake with one of our lead exercise health assessors.

How can I gain access to a locker?
BodyWorks offers day use lockers in the facility for small items i.e. wallet, phone, and keys. Day-Use lockers are available if bring your own lock. you can also rent a locker at Osborne Centre for a small fee. Please contact the School of Kinesiology Outreach Office at 604-822-0207 for more information and to check availability.

When is a Medical Referral Form required and why?
A Medical Referral Form from your healthcare practitioner is required in order for your Personal Trainer or group exercise facilitator to create the safest and most effective exercise program for you. A Referral Form is required for new members interested in attending Changing Aging classes. An updated Referral Form is necessary when a current member’s health has changed.

When is an Intake Appointment required and why?
An intake appointment is required for anyone age 65+ who is in enrolling in Changing Aging program fitness classes for the first time or if a current attendees’ health has changed. Intake appointments are highly recommended for anyone who have health concerns who plan on participating in our programs. These appointments assess an individual’s readiness to participate in our various exercise programs and services by reviewing health status and functional mobility. Specific recommendations are provided to ensure safety during classes such as exercise modifications and exercise intensity.

Who receives a discount on memberships or classes?

  • UNA Discount: All fitness classes (15% off for Changing Aging classes and 10% for all others)
  • UBC Staff and Faculty Discount: 10% off Basic BodyWorks memberships
  • Faculty/Staff/Emeriti from the UBC Faculty of Education: 50% discount on Basic BodyWorks memberships
  • School of Kinesiology grad students: 50% discount on Basic BodyWorks memberships
  • Active Kids Parents: 10% off Basic BodyWorks Punch Passes

Fitness Classes

Does access to fitness classes come with any of the memberships?
No. Classes must be purchased separately. Prices for classes can be found in our brochure.

Personal Training

What does a Fitness Assessment involve?
A fitness assessment includes a basic assessment of your current health, a review of your medical history and an assessment of your current fitness level. Every personal trainer administrates their own testing and protocols but in general you can expect a variety of the following tests: submaximal aerobic test on a stationary bike, balance test, upper and lower body strength, endurance tests and a movement analysis. The movement analysis will identify weaknesses and imbalances in the muscles supporting your major joints. The analysis involves several basic movements used in daily living.

How do I prepare for a Fitness Assessment?

  1. Wear loose, comfortable clothing and running shoes.
  2. Avoid food, alcohol, caffeine and tobacco products 3 hours prior to the test.
  3. Avoid exercise/physical activity on the day of the test.

If for any reason you are unable to attend any of the scheduled meetings, your Personal Trainer will require a minimum 24 hour cancellation notice. Cancellations without notice are subject to charge.

How and when will the Personal Trainer contact me?
Your Personal Trainer will call or email you within 5 business days of your registration.

How is my Personal Trainer chosen?
Your Personal Trainer is selected based on your needs outlined in your Health and Lifestyle Form and ParQ+. Factors that influence whether we can assign you to a specific trainer are: your availability and theirs, whether or not the Personal Trainer has the capacity to take on a new client, and whether the trainer has the experience and training to accommodate your specific goals.

What qualifications do the Personal Trainers have?
All Personal Trainers have Emergency First Aid, CPR with Automatic External Defibrillator (AED) training. Personal Trainers have at least one, if not more, Personal Training certifications from one of the following organizations: American College of Sports Medicine, Canadian Society for Exercise Physiology, National Strength and Conditioning Association, and the British Columbia Recreation and Parks Association. Some of our trainers also have additional training beyond what a Personal Trainer at other fitness centres have, such as the Functional Movement Systems™ (FMS) movement screening certification.

Monday to Friday: 7:45am-7:30pm

Saturday: 8:30am-2:00pm (*Facility is open with No fitness classes on Statutory Holidays)

Sunday: 10:00am-2:00pm

*Closed on Statutory Holidays

Expiry Policy: Punch Pass and Personal Training packages expire one year from purchase and are non-transferrable.

Missed Classes: No makeup classes are available; we can provide one BodyWorks drop-in missed class pass per participant per term if you have missed one class or more. Classes are pro-rated for individuals who register after the start of term.

Cancelled Programs: If any program is cancelled, you will receive 24 hour notice and we will provide a prorated refund or credit, whichever you prefer.

Scent & Nut Free: We are a scent and nut free facility. Please refrain from wearing colognes or perfumes.

Code of Conduct: Please consult our code of conduct and adhere to the policies listed. Passes will be suspended if scheduled payments are not completed until the member account is reconciled and payment has been made.

Paperwork: All participants must submit a membership agreement, waiver and required health forms once per year. Forms are available here or in person at the School of Kinesiology Outreach office at Unit 1 of the Osborne Centre. A medical Referral Form will be required prior to starting Changing Aging classes.

UBC BodyWorks Fitness Center

Member, Client, Participant, and Visitor Code of Conduct

BodyWorks is a community engagement and student development program of the School of Kinesiology, offering employment, professional development, leadership and volunteer opportunities for the undergraduate, graduate and alumni of the School of Kinesiology.

As the Bodyworks Fitness Center is part of UBC, including all other BodyWorks programs delivered off-site, all rules, regulations and policies of the University apply.

In addition, the following Code of Conduct sets forth expectations for all participants and visitors who use the facility for any purpose.

Membership and access to the BodyWorks Fitness Center and other BodyWorks programs delivered off-site is a privilege.

All visitors are expected to:

  • Bring proof of membership or payment and check in with the front desk upon arrival.
  • Only access the facility for the purpose of the pass. Users who are registered in a class cannot exercise or use the space afterwards. Users must pay additional drop in fees.
  • Act with courtesy, respect and professionalism to your fellow members, fitness centre staff and management at all times.
  • Comply with requests and direction from Bodyworks staff, instructors, volunteers who are acting in the performance of their duties.
  • Comply with any rules and guidance set forth for the particular program, event or class.
  • Wear proper fitness attire; shirts and shoes are required at all times outside the locker rooms.
  • Minimize the use of colognes, perfumes, and body sprays and maintain good personal hygiene.
  • Enter the facility only through the front doors (back door access is not allowed).
  • Be courteous and share equipment where possible by allowing others to work in between sets.
  • Keep walkways clear of belongings and equipment.
  • Use equipment safely and properly. Do not use equipment for purposes other than what they were designed for.
  • Not drop or bang weights together or rest weights on benches. It damages the benches, weights and floors.
  • Put away all equipment in its appropriate location.
  • Ensure safety with the use of a spotter during any heavy lift.
  • Use collars on Olympic lifting bars and clean chalk off of the bars and floors if you are using this product.
  • Wipe down benches and cardio equipment after use with the provided spray bottle/paper towel.
  • Report any equipment malfunctions or injuries.
  • Store bikes in bike racks outside the facility.
  • Understand that BodyWorks is not responsible for lost or stolen property.
  • Tie back long hair.

For reasons of safety and privacy, all Members, Clients, Participants, and Visitors MAY NOT:

  • Display aggressive behaviour in any form, including physical abuse, verbal abuse, threats, intimidation, harassment, coercion and/or conduct which threatens or endangers the health physical, or emotional safety of any person.
  • Bring into the fitness centre anyone under the age of 18. Parent or guardian supervision or approval is required.
  • Display rude or argumentative behavior with staff, officials, and instructors or other participants or visitors.
  • Demonstrate lewd, obscene or indecent conduct or expression, including profanity, or offensive remarks.
  • Show any action which constitutes an attempt to inflict, or the actual infliction of, or injury to other participants and/or staff.
  • Inflict willful damage or destruction to the facility or property.
  • Forge or share membership cards for access to the facility or access to programs, services or classes.
  • Enter unauthorized areas such as: staff offices or staff workspaces; gender opposite locker rooms; maintenance, equipment or storage rooms.
  • Photograph or video tape other participants or visitors without prior approval of participants being photographed or taped and without prior approval from an authorized staff member.
  • Unauthorized commercial activity – no person is allowed to post, advertise, instruct in private lessons or solicit individuals in the facility for personal services or for personal businesses that is not directly affiliated and approved through Bodyworks.
  • Make use of external or private personal training in the Bodyworks facility.
  • Disrupt or obstruct any program, event or class.
  • Unauthorized use of facility computers and property.
  • Bring glass water bottles, food or chewing gum in the facility.
  • Wear shoes on designated stretching mats.
  • Deadlift on the Smith machine.
  • Utilize handheld devices such as tablets or cell phones while operating facility equipment.

 

All members, participants, and visitors are required to report any violation of this Code of Conduct to a BodyWorks staff member immediately. As needed, UBC Security may be called at any time to help enforce this Code of Conduct.

Any acts that are considered violations of the BodyWorks Code of Conduct shall be referred to management for appropriate action.

Any members, participant, or visitors violating University Policies or the Fitness Centre Code of Conduct may have their Membership, Drop-In Pass or other privileges revoked.

To Contact

604-827-5059

kin.outreach@ubc.ca

Osborne Centre, 6108 Thunderbird Blvd.
Vancouver, BC V6T 1Z3
Monday – Friday
8:45am to 4:15pm