Advising Request Form

If you fill out the form below, we will do our best to respond to your inquiry as soon as possible.

Contact Information
Preferred Name*
Last Name*
Email*
Enter Email Confirm Email
Phone Number
Student Information
Are you a current UBC student?*
- Yes
- No
UBC Student Number*
Are you currently in the BKIN program at UBC Vancouver?*
- Yes
- No
Program Stream*
What program are you currently in? If you are at UBC Okanagan, or are a Visiting, Exchange, or Unclassified student, please also mention that here.*
Academic Year Standing (as shown on your SSC)*
- First Year
- Second Year
- Third Year
- Fourth Year
- n/a
Please tell us more about your current or most recent form of studies (high school, post-graduate, second degree...)*
Advising Request
Reason for Advising (Please carefully select those that apply)
- Applying to BKIN / Prospective student
- Course registration issues
- Degree planning
- Switching streams
- Transfer credits
- Exchange / Go Global
- In-term work or exam deferral request / Academic Concession
- Personal issue
- Indigenous student concerns
- International student concerns (study permits, visas, etc.)
- Request a letter
- Tuition / financial / student loan concerns
- Housing concerns
Course registration issues
Please select any or all that apply.
- I want to register/waitlist for an upcoming course and am unable to on my SSC
- Other
Important: Registration Questions for KIN Students

KIN Courses:
Note that although seats may show as 'available', this does not take into account students already on the waitlist or who have emailed in requests, which is why many KIN courses/waitlists are 'full' or 'blocked'. If a course is 'full', you should instead find the corresponding waitlist for the course. If the waitlist is full, you can email kin.advising@ubc.ca or fill out 'Further Details' below with your full name, student number, & clear list of courses (including terms) and we will keep note of your waitlist request internally (the waitlist will not be added on your SSC in order to still allow you to register for backup courses). You can continue to check your SSC leading up to the start of term to see if we have made any changes to your registration; we do not send emails to notify of changes. Note that requesting to waitlist for a course does not guarantee a seat.

Non-KIN Courses: We do not have control over registration for non-KIN courses, and you should instead check the 'Section Comments' or reach out to the respective department for those courses.
Important: Registration Questions for Non-KIN Students

KIN Courses:
Note that all KIN courses, with the exception of KIN 300, are restricted to students in the BKIN program, and you will not be able to register directly into the course. You should instead find the corresponding 'Waitlist' for the course. If the Waitlist is full, you can email kin.advising@ubc.ca with your full name, student number, & clear list of courses (including terms) and we will keep note of your waitlist request (continue to check your SSC leading up to the start of term to see if we have made any changes to your registration; we do not send emails to notify of changes). Although seats may show as 'available', this does not take into account students who are already on the waitlist or who have emailed in their requests, which is why most of our KIN courses are 'blocked' and considered full. Priority of registration goes to students currently in the BKIN program. For this reason, requesting to waitlist for a course does not guarantee a seat, and we advise having a backup plan just in case.
Degree planning information:
You can find helpful information on degree planning, such as degree requirements, stream requirements, and more, on the Degree Planning section of our website.
Degree planning
Please select any or all that apply.
- Where am I in my degree?
- Do I meet requirements for another program?
- Credit/D/Fail
- Other
Where am I in my degree?
If you are a returning student who simply wishes to see your degree progress and remaining credits, you can fill out a Program Check Request form instead, and we will provide an updated PDF clarifying your credits.
Do I meet requirements for another program?
Our advising office is not able to advise on prerequisite or admission requirements for another program, such as graduate or professional programs (MPT, MOT, Med, and so on).

Instead, it is best to refer to each program's individual website or contact them directly for further inquiries.
Credit/D/Fail
Before switching a course to Credit/D/Fail on your SSC, students must contact the KIN Advising office to receive explicit approval to select this option and have it applied towards their BKIN degree.

Note that core KIN courses, credits used towards the 48 credits of upper-level required for the degree, and credits towards a Minor requirement cannot be taken as Cr/D/F and must be taken as percentage-graded. Students should be careful considering Cr/D/F for courses they intend to use as prerequisites or admission requirements for future programs. The option to Cr/D/F must be selected before the deadline specified on the course description page, and the decision cannot be reversed at any time later on, so plan carefully.
Please specify which course you are considering taking as Credit/D/Fail:*
Switching streams*
During the registration period, students are able to switch their stream on their SSC Course Schedule under 'Browse' and by choosing 'Specialization'. If you are unable to switch this on your SSC, you can specify the stream you wish to switch to below:
Transfer Credits

Viewing Transfer Credits: Current UBC students can view transfer credits that you have received on your SSC under Grades & Records > Transfer Credits. If you are expecting transfer credits and have already submitted updated official transcripts to UBC Admissions, you can reach out to UBC Admissions to inquire further.

Applying a Maximum of 60 Transfer Credits: Students are allowed to apply a maximum total of 60 transfer credits towards the overall 120 credits required for the BKIN degree. If you are a student who has succesfully transferred to the UBC-V BKIN program and would like to see how we apply your transfer credits towards your degree, you can submit a Program Check Request form.
Exchange / Go Global
You can find more information about going on Exchange on the Go Global website.

Once you have determined through Go Global that you are eligible and have decided to apply, you can proceed to get in touch with us about further degree planning.
In-term work or exam deferral request / Academic Concession
Academic Concession:
If you are in need of support for in-term work or a final exam due to extenuating circumstances, please refer to our detailed Academic Concession page for more information.

Exam hardship/clash:
If you think your exam schedule is subject to an exam hardship or clash, please read further details available here on our website.
Personal Issue
If you are experiencing a personal issue that is affecting your academics or wellbeing, we want to do our best to provide you support and resources where possible.

Health & Wellbeing
Information on resources such as the Wellness Centre, Counselling Services, SVPRO, crisis support, and more, as well as useful tips on how to take care of your own health and wellbeing.

Academic Concession
For if you have recently been affected by unforeseen circumstances, such as an illness, accident, or family tragedy, that interferes with your ability to carry out academic coursework.

Centre for Accessibility
The Centre for Accessibility facilitates disability-related accommodations and programming initiatives designed to remove barriers for students with disabilities and ongoing medical conditions.

If you would prefer to speak with a KIN advisor about your situation, please continue to fill out further details below.
International student concerns (study permits, visas, etc.)
International Student Guide
Find answers to your questions on studying and working in Canada, health insurance, as well as step-by-step tutorials to prepare your immigration application and more.

International Student Advising
If you have questions about life as an international student, International Student Advising is here to help. International Student Advisors are Regulated Canadian Immigration Consultants (RCICs) or Regulated International Student Immigration Advisors (RISIAs) who can support you in your experience as a UBC international student.

Top reasons to connect:
- Get help with your visa, study permit, and work permit application.
- Ask about part-time or full-time work requirements.
- Learn about your health insurance coverage.
- Talk to someone about transitioning to life in Canada.
Proof of Enrolment Letter
You can download a Proof of Enrolment Letter through your SSC under Grades & Records > Proof of Enrolment Letter.

Request a custom letter for study permit renewal/visa purposes
If you would like to request a custom letter for your study permit renewal/visa purposes, please continue to fill out further details below (and include when your study permit or passport will be expiring, if applicable).
Request a Letter
Proof of Enrolment Letter
You can download a Proof of Enrolment Letter through your SSC under Grades & Records > Proof of Enrolment Letter.

Letter of Degree Completion or other custom letter
If you would like to request a Letter of Degree Completion or other custom letter, please continue to fill out further details below.
Important note for Letter of Degree Completion: All degree requirements and final grades must be posted on your SSC under Grades & Records in order for us to provide a Letter of Degree Completion. We do our best to issue PDF copies of your letter by email within 3-5 business days if possible (may be longer during peak times).
Type of letter you are requesting:*
Applying to BKIN / Prospective student
We provide detailed information for students interested in applying to the BKIN program on our Prospective Students page, including the opportunity to register for one of our upcoming online BKIN Info Sessions.
Tuition / Financial / Student Loan Concerns
If you are an undergraduate student in a degree program, you are assigned a dedicated Enrolment Services Advisor (ES Advisor) to help you navigate UBC. You can ask them questions on topics like making a budget, applying for loans, understanding UBC regulations and processes, and more.

You can find your ES Advisor on your SSC under Personal Info > UBC Contacts.

If you don't have an assigned advisor, they're still available to help.

See the Enrolment Services Advisors page, including the opportunity to register for financial wellness workshops.
Housing Concerns
Find detailed information and support on the UBC Vancouver Student Housing and Community Services website.
Further Details*
If you have additional questions, please provide further details here. The more clear details or specific questions that you provide for us, the better we may be able to answer your inquiry (if you were referred or advised to fill out this form by someone, please also mention this here).

Advising Request Form

Contact Information

Student Information

Advising Request

Important: Registration Questions for KIN Students

Important: Registration Questions for Non-KIN Students

Transfer Credits

Exchange / Go Global

In-term work or exam deferral request / Academic Concession

Personal Issue

International student concerns (study permits, visas, etc.)

Request a Letter

Applying to BKIN / Prospective student

Tuition / Financial / Student Loan Concerns

Housing Concerns