COVID FAQ, Policies, Info for Parents, & Community Resources

***PLEASE READ THE COVID 19 SAFETY PLAN PRIOR TO REGISTERING IN THE FALL 2020 TERM***

 

  1. How do you register your child for our programs?
  • We are only offering contactless registration online and over the phone
  • The registration office will be open for phone calls only on Wed Oct 14th from 10AM – 1PM
  • You can send us an email with questions at kin.outreach@ubc.ca. Please expect a 1-2 day delay in response time
  • View our gymnastic page for full program options, schedules, pricing, and direct online registration links

 

  1. How do I get into the facility and where do I pick-up and drop-off my child?
  • The Osborne facility will remain locked and closed to general public
  • Parents will not be allowed inside the building
    • Exception: Parent and Tot program participants
  • Families must wait outside the designated drop-off and pick-up locations
  • Arrive to your program on time to be let into the facility
  • A coach will meet you at the drop-off location to let class participants in
    • The entrance point for the facility will be located at the west entrance of the building- the walkway between Osborne Unit 1 and 2, outside of the registration office
    • If you are late for the program and your coach has left the drop-off location, you will not be able to access the building and you will not get a refund for the class
  • Pick up your child at the designated pick-up location once their class has ended
    • The exit point and pick up location for the facility will be located at the east side of the building- the doors closest to the Osborne Parking lot, closest to the UBC Ice Rink

 

  1. Is there a mandatory pre-screening questionnaire before every class?
  • Yes, when arriving at the drop off location you will be asked to fill out a quick form to ensure that your child is able to participate in the class for the day

 

  1. What do I need to bring?
  • Bring  your own water bottles as water fountains will no longer be available for use
  • Bring your own face mask, this is mandatory for all persons in the facility
    • Exceptions:
      • Persons with an underlying medical condition or disability which impacts the ability to wear a face covering
      • Children 11 years of age or under
      • Persons unable to place or remove a face covering without assistance
      • When physical activity begins (i.e. the program start time), participants may remove their mask. Once the program and exercise has finished, participants must put their mask back on until they exit the facility

 

  1. Are changerooms and washrooms available?
  • No, lockers, changerooms, and showers are closed and not be available for participantsplease have your child in their gym attire, ready to participate in the program.
  • In an emergency, participants will be allowed to use the washroom but please plan ahead

 

  1. What are our new cleaning and washing protocols?
  • Participants must wash hands upon entering and exiting the facility
  • Participants must also use hand sanitizer before and after using each piece of equipment, made cleaning stations will be located next to each apparatus
  • Significant additional cleaning will be done on a daily basis and in between every class, and after each apparatus use as necessary

 

  1. How have we modified our programs?
  • The following have been removed from programs:
    • Common touch point equipment
    • Report cards
    • Snack time
    • Ropes
    • Ladders
  • Modified facility and gym layout to follow social distancing protocols
  • Modified lesson plan and activities for skill development based on Gymnastics BC recommendations for safe activities during covid
  • Each class has its own separate space. Barriers will be created by stanchions, cones, and gymnastics pads as appropriate
    • Space 1: restricted to bars, trampoline, east side floor
    • Space 2: restricted to beams, vault, west side floor
  • Reduced max capacity in gym
  • Smaller classes and participant to coach ratios
  • A maximum of 2 classes at any one time will take place
  • Staggered start times and 30 min breaks in between for cleaning and check-in protocols
  • Partitions and plexiglass installations
  • Social distancing protocols in effect throughout the building and classes
  • Excel evaluations must now be completed in class or organized via email. Please contact kari.brackenbury@ubc.ca

 

  1. What to expect in the program?
  • Once check-in is completed, participants will follow coaches and directional signage and spacing guidelines in order to reach their designated program area
  • Physical barriers will be used to divide the entrance area into two distinct spaces, one for each class (2 class max). Using the previously mentioned staggered program start time schedule, each class will have a distinct entrance and activity space
  • Parents/Guardians viewing area will not be available
  • Osborne facility will remain locked and closed to general public
  • Spotting protocol:
    • where spotting is required, coaches will be required to put on a mask
    • If there is a need to come in direct contact and physically manipulate a participant for safety purposes, then the coach will be required to put on a fresh pair of gloves
    • *Note- the use of gloves is in addition to the mandatory hand washing protocols that every coach and participant must adhere to immediately before and after using each apparatus, and is only for spotting purposes

 

  1. What to do if you’re feeling sick before your class?
  • If you are feeling ill, do not attend the class and follow the steps:
    • Do not come to class
    • Use the BC Self-Assessment tool if you need further assessment or testing for COVID-19
    • Send us an email at kin.outreach@ubc.ca
    • If you are not tested but still exhibit symptoms, you should isolate for a minimum of 10 days. If you live with others, you should stay in a separate room and keep a 2m distance
    • Visit a health care professional or call 8-1-1 for more information

 

  1. What happens when I feel sick during the class?
    • Your child will be separated from the group and asked to put their mask on
    • You will be contacted immediately to pick up your child
    • Use the BC Self-Assessment tool if you need further assessment or testing for COVID-19.
    • Contact us to provide an update

 

  1. What happens if you are feeling sick after the class?

 

  1. How will refunds and credits work if I miss a class?
  • Normal Active Kids refund policies are in effect.
  • If you need to miss a class for health and safety reasons then please contact us by 12PM on the day of your program and you will receive a credit for that class. Please email us at kin.outreach@ubc.ca

 

The complete UBC approved Active Kids Safety Plan is available to view here.

What To Wear & Bring

Please see the COVID 19 section above for more information.

Participants should wear comfortable athletic clothing and for those participating in the Gymnastics program, they will need to take off their shoes and socks. Hair should be tied back and jewelry will need to be removed.

We recommend that participants bring a water bottle and perhaps a healthy snack for after their program.

Code of Conduct

The Active Kids parent and participant code of conduct is available here: Child & Parent Code of Conduct

Refund / Withdrawal / Transfer Policies

During COVID 19 the regular Active Kids refund and withdrawal policies are in effect and available here: Refund Policy

If you need to miss a class due to health and safety reasons, you will be issued a credit providing you contact us by 12pm on the day of your class. Please see the COVID 19 section above for more information.

Cancelled Programs

If a program you have registered for needs to be completely cancelled due to low registration or otherwise, you will be contacted by our office a minimum of 48 hours before the first session and you will receive a complete refund. For holiday and seasonal related facility / program / office / gymnastics drop in schedules, please refer to the sidebar.

Missed Classes

COVID 19 Policy: Regular refund policies are in effect, please see our Refund section below. However, if you need to miss a class due to health and safety reasons, you will be issued a credit providing you contact us by 12pm on the day of your class. Please see the COVID 19 section above for more information.

 

If you miss a gymnastics class, no make up classes are available. However, you may request a one time free family drop in pass from your coach or our main registration office. Only 1 pass per participant per term is allowed. Make up classes are not allowed for soccer, basketball, multisport, or specialized / custom programs or bookings.

Waitlists

We encourage all participants to register on a waitlist if your desired class is full. Within the first 3 weeks of class, we regularly open additional spots where possible. We will contact you directly by phone if a spot becomes available and you will be given 48 hours to respond and register with our main office. After 48 hours, your spot will be forfeited and offered to the next person on the waitlist.

Excel & Tramp and Tumble Assessments 

To register for an excel class and/or the advanced tramp and tumble class you must first complete an assessment.

If you are already registered in one of our classes (for example Gym Kids 2, or Excel 1) and would like an assessment please ask your coach directly before your class starts. They will be happy to do the assessment during class time. *Please note not all requests may be accommodated on the same day. This is at the coaches discretion.

If you have never taken a class with us before and would like an assessment, please contact us at active.kids@ubc.ca to coordinate a booking. *Please allow a minimum of 3 business days to receive a response.

Once the assessment is complete the coach will inform you of the results and submit your evaluation form to the main registration office for processing. Processing will require a minimum of 1 full week. Registration is possible only once processing is complete. To check the status of your assessment, please call 604-822-0207.

*Please note the coaches have final say on the recommended level of class.

**Please plan in advance if you are trying to have the assessment prior to a registration day.

***An assessment does not guarantee a spot in the program, all registration is first come first served

Photo / Filming Policy

Taking photos or filming is strictly prohibited by parents, participants, friends, etc. during the following Active Kids programs: Weekly Classes / Programs, Camps, Drop In times, and Private Lessons. This includes taking photos of your own child.

Photos may be taken by parents, participants, and organization representatives during: Group Bookings and Birthdays.

Parking & Traveling By Transit

We are happy to announce that all Active Kids families currently registered in a Gymnastics class may register for a FREE DROP-OFF / PICK-UP PARKING PASS!

The pass is directly linked to your license plate so you do not have to use the meters. The pass will allow you to park for 15 minutes at the Osborne Lot (located on Thunderbird Blvd immediately east of Osborne Unit 1) so that you can drop-off and pick-up your child at the gymnastics gym located in the Osborne Center.

Within 1 week prior to the start date of your gymnastics class, you will receive an email from Active Kids with a special link that allows you to register for the free pass. If you are currently registered and have not received the link, please contact us directly.

*Please note that all parking on UBC property is overseen by UBC Parking. Please contact them directly if you have any parking specific inquiries or technical issues registering for the free pass. All inquiries related to tickets, payments, and disputes must also be sent directly to UBC Parking. Active Kids has no authority over ticketing decisions. parking.support@ubc.ca

Acadia Park, University Neighbourhoods Association (UNA), UTown@UBC Members Discount

All Acadia Park, UNA, and UTown@UBC Members receive 10% off Monday, Wednesday, and/or Friday Morning Parent & Tot and Preschool classes

*To receive the discount registration must be done in person and registering participant must have a valid Acadia Park / UNA / UTown@UBC card.

 

School of Kinesiology Faculty & Staff Discount 

All School of Kinesiology Faculty and Staff receive 50% off  weekly Active Kids Gymnastics Classes and 15% discount for Gymnastics Summer Camps

*Discount does not apply to other Active Kids Programming such as: Birthday Parties, Private Lessons, Drop-in sessions/passes, Group bookings, Programs offered with Community Partners,Special Events, or Additional Program fees.

 

Community Resources for Parents

Active Kids is an integral part of the School’s strategic plan to advance and disseminate interdisciplinary knowledge that fosters community health and wellbeing through physical activity, physical literacy, and sport. We encourage you to view and share the information below.

Seniors Covid-19 Pandemic and Exercise  Trial

The trial is being conducted by Dr. Mark Beauchamp (Director of the Psychology of Exercise, Health, and Physical Activity Lab at the University of British Columbia) and colleagues.Our goal is to assess whether exercising with other older adults as part of a socially connected (but physically distanced) exercise program, or a personal exercise program, will significantly improve the well-being and health of older adults (aged 65 years or older) currently living in Canada during the COVID-19 pandemic. More information is available here. If you would like to participate please contact kin.scope@ubc.ca.

 

Lifespan Movement for Physical Activity Study

Participants will answer a short questionnaire about physical activity. Participants will also complete six movement skills, the kick, throw, hop, jump, sit-to-stand, and rising from a lying down position. Participants will have your physical activity measured for one week. More information is available here and by contacting Ryan Hulteen at ryan.hulteen@ubc.ca 

 

Personal Experiences with Exercise

Colin Wierts, a PhD student at UBC, is currently recruiting participants for a research study in order to better understand people’s personal experiences with exercise. Participation will include filling out an online questionnaire on two occasions over the course of 4 weeks. Questionnaire completion will take approximately 15-25 minutes at time 1, and approximately 5-15 minutes at time 2. In order to be eligible, participants must be 18 years or older and be able to read and converse in English. Participants will be entered into a prize draw to win one of six $50 gift certificates. More information is available here. If you would like to participate, please contact Colin at colin.wierts@ubc.ca

 

Perceptions of Robots and Technology in Childcare Contexts

This project proposes to explore how caregivers and parents perceive robot and related technology in the context of caring for children, and what elements of care technology make it acceptable by parents/caregivers. By conducting surveys and interview sessions with caregivers, we hope to gain insights on how robots/machines can be designed to be more widely adopted, while still supporting childcare needs. Critically, we are investigating the way robots and related technologies are perceived in terms of factors such as agency, autonomy, capability, leading to caregiver acceptance. Our goal is to learn how to mitigate both the reality and the perception that human-robot interaction could be replacing human-human interaction. More information is available here and by contacting Liz Koswara-Simms at lizkosmin@gmail.com

 

Potential Effects of Different Types of Audio in Electronic Books on Young Children’s Reading Comprehension and Vocabulary Learning

This study will compare the reading comprehension and vocabulary learning of 4- and 5-year-old children as they read independently one of three versions of an e-book with one of the following audio features combined with animated pictures: 1) only oral language, 2) oral language plus meaningful music, and 3) oral language plus noise. We are looking for 4- to 5-year-old children who are willing to participate in our study. More information is available at http://blogs.ubc.ca/jikim/. Please contact jikim@alumni.ubc.ca directly for more information.

 

If you are interested in participating in one of the School of Kinesiology's current research projects, please visit the School's research website to see the full list of current projects and  fill out the form to indicate your interest.

 

Contact Us

604-822-0207

kin.outreach@ubc.ca

Osborne Centre, 6108 Thunderbird Blvd.
Vancouver, BC V6T 1Z3
Monday – Friday
8:45am to 4:15pm